Order procedure

How to Order

Ordering authentic beauty and skincare products from American Cosmetics is quick, simple, and secure. Follow the step-by-step guide below to place your order on www.americancosbd.com.

Step 1: Browse & Choose Your Products

Explore our categories (Skincare, Makeup, Haircare, Fragrance) or use the search bar to find your desired items.

Click on the product to view detailed specifications, shade options, ingredients, and pricing.

Select your preferred shade/variant and quantity, then click "Add to Cart" or "Buy Now".

Step 2: Review Your Shopping Bag

Click the Cart / Bag icon at the top right corner of the website.

Review your selected items, shades, quantities, and pricing.

If you have a valid coupon code, enter it in the discount box and click Apply.

Click "Proceed to Checkout".

Step 3: Provide Delivery & Contact Information

Enter your shipping details accurately to ensure smooth doorstep delivery:

Full Name

Active Mobile Number (essential for courier coordination and order confirmation)

Detailed Address (House number, road number/name, area/thana)

District / City (Select Dhaka Metro or Outside Dhaka)

Email Address (Optional, for receiving invoices and tracking updates)

Step 4: Select Payment Method

Choose your preferred payment method:

Cash on Delivery (COD): Pay directly in cash to the delivery rider upon receiving your package.

Mobile Banking (bKash / Nagad / Rocket): Pay securely via our integrated MFS gateway.

Debit / Credit Card: Pay using local or international Visa/Mastercard.

Step 5: Confirm & Place Order

Review your order summary, shipping fee, and grand total.

Click "Place Order".

You will immediately see an on-screen order confirmation containing your unique Order ID, and receive an SMS notification.

Step 6: Order Verification & Tracking

Our customer support team may call you to verify high-value orders or address details before dispatch.

Once handed over to our courier partner, you will receive an SMS containing your tracking code and link to monitor the delivery status.

Need Assistance While Ordering?

If you face any issues during checkout or prefer placing your order directly with an agent, contact us:

Hotline / WhatsApp: 01714-669945

Email: Customercare@americancosbd.com

Store Address: 10/7, Eastern Plaza Commercial Complex, Hatirpool, Dhaka, Bangladesh